Am I required to avail of a "Top-Up"?
Can I get a "Top-Up" without getting a "Package"?
What is a "Priority" Top-Up?
You can get your design a day earlier if you avail of this Priority Top-Up.
What is a "Revision +" Top-up?
Get this Revision + Top-Up, if you've already used the inclusive 1 Minor Revision in your package. Revisions are always in a non photo-realistic output only and are only applied to a maximum of 2 Rendered Images only.
What is a "Design Chat +" Top-up?
If you have additional inquiry outside the scope of your package, this Design Chat + Top-Up is for you. We will usually advise you to get this Top-Up when your inquiry is non-essential or unrelated to the design output of your purchased package.
What is a "Bigger Room" Top-up?
You are required to avail this Bigger Room Top-Up if your floor area is 26 to 50sqm (271 to 540 sqft). We do this to maintain the quality of our design output. The basic floor area covered in the Packages is 25sqm (270sqft) and below.
What is a "Realistic" Top-Up?
You should get this Realistic Top-Up if you want to see your design in a photo-realistic format. Expect an additional 1 Day delivery time as it will entail a longer time to produce.
Why can't I use your images for marketing and business purposes?
What if I really need images for marketing and business?
For real estate /property developer who wish to avail of our service for marketing and business purposes, kindly email us at firstname.lastname@example.org to discuss further as different rates apply.
How many "Top-Up" options do you have?
Right now, we have 5 Top-Up options.
Design Chat +
Can I use 1 "Top-Up" for more than 1 "Package"?
Not possible, sorry. 1 Top-Up is to 1 Package. You can only redeem a Top-up once. So if you purchaged 2 Packages, 1 Top-Up cannot cover both packages.
Can I add a "Top-Up" later after checkout?
Yes! You can purchase a Top-up later on - after checkout. As long as you already have a previously purchased Package, you can purchase a Top-up for it.
Can I add more than 1 "Top-Up"?
Yes! Go to SHOP and add as many Top-Up as you like.