Question 1

How many "Top-Up" options do you have?

Accepted Answer

Right now, we have 12 Top-Up options.
Priority
Revision +
Design Chat +
Bigger Room
Realistic
View + 
3D Exist 
Finishes List 
Shopping List + 
Furniture Detail 
Power Light (NEW)
Wall Elevation (NEW)

Question 2

Am I required to avail of a "Top-Up"?

Accepted Answer

No, unless your space is more than 25 sqm (270 sqft). If the floor area of your space (room) is 26 to 50sqm (271 to 540 sqft), you need to get a Bigger Room Top-Up.

Question 3

Can I add more than 1 "Top-Up"?

Accepted Answer

Yes! Go to SHOP and add as many Top-Up as you like. 
 
Just make sure that the uniqueName of Room you input in the Top-up matches the Name of Room you indicated in the Package that you want to assign it to.

Question 4

Can I get a "Top-Up" without getting a "Package"?

Accepted Answer

No. Top-Ups are add-ons only. It can only be purchased with a Package. You may purchase a Top-Up later, as long as you have a purchased Package already.

Before purchasing a top-up, best to read the description to see if there is a particular Design Package requirement for the particular Top-Up you wish to purchase.

Question 5

Can I use 1 "Top-Up" for more than 1 "Package"?

Accepted Answer

Not possible, sorry. 1 Top-Up is to 1 Package. You can only redeem a Top-up once. So if you purchaged 2 Packages, 1 Top-Up cannot cover both packages.

Question 6

Can I add a "Top-Up" later after checkout?

Accepted Answer

Yes! You can purchase a Top-up later on - after checkout. As long as you already have a previously purchased Package, you can purchase a Top-up for it.

Question 7

What is a "Priority" Top-Up?

Accepted Answer

You can get your design a day earlier if you avail of this Priority Top-Up. This will be based on the Delivery Time of the Design Package. This does not cover shortening of the Design Chat.

Question 8

What is a "Revision+" Top-up?

Accepted Answer

Get this Revision + Top-Up, if you've already used the inclusive Minor Revision in your package but you still want changes to be applied in the Revised Design. You can also keep adding this Top-Up to cover any additional revision requests that is not covered by 1 Minor Revision alone.  Read more about Minor Revision here.

All revisions are in a non photo-realistic output only and are only applied to a maximum of 2 Rendered Images only. The Revision+ Top-Up is a Minor Revision only. For Major Revisions, you must purchase a new design package.

Question 9

What is a "Design Chat +" Top-up?

Accepted Answer

If you have additional inquiry outside the scope of your package, this Design Chat + Top-Up is for you. We will usually advise you to get this Top-Up when your inquiry is non-essential or unrelated to the design output of your purchased package.
 
The Design Chat inclusive in each package is based on the scope of the package. To learn more about limitations in Design Chat go here.

Question 10

What is a "Bigger Room" Top-up?

Accepted Answer

You are required to avail this Bigger Room Top-Up if your floor area is 26 to 50sqm (271 to 540 sqft). We do this to maintain the quality of our design output. The basic floor area covered in the Packages is 25sqm (270sqft) and below.
 
For floor area of 51sqm (541sqft) and above, we recommend signing up for 2 Rooms (meaning 2 Packages) as this floor area size sometimes happen if you have dual-living space or an open plan layout (ie living and dining)

Question 11

What is a "Realistic" Top-Up?

Accepted Answer

You should get this Realistic Top-Up if you want to see your design in a photo-realistic format. Expect an additional 1 Day delivery time as it will entail a longer time to produce.
 
Rendered Image (included in all packages) and a version with Realistic Top-Up:

*This top-up is not intended for marketing and business purposes.

Question 12

What is a "View+" Top-Up?

Accepted Answer

Get a View+ Top-Up if you need 1 additional Rendered Image for your room. We recommend getting this Top-Up if your room is big or irregularly shaped. We also recommend getting this Top-Up if you have a specific area in your room that you want as a Rendered Image since the Rendered Image included in the packages are artist's rendition and are strictly for the Design Team's discretion.

Question 13

What is a "3D Exist" Top-Up?

Accepted Answer

Get a 3D Exist Top-Up if you want to visualize how your existing furniture piece/s or decor will look alongside your new Interior. This Top-up is also for those who want to reuse more than 2 Existing Furniture/ decor.

Question 14

What is a "Finishes List" Top-Up?

Accepted Answer

Get a Finishes List Top-Up if  you need a simple directory of material finish used in the Rendered Image. This will include product code or product description and store name of a maximum of 5 items.

Question 15

What is a "Shopping List+" Top-Up?

Accepted Answer

Get a Shopping List+ Top-Up if you have an open plan layout or more furniture/decor requirements that will need additional simple directory of furniture / decor used in the Rendered Images. This will include the product code or product description and store name of a maximum of 5 furniture / decor.

Please note that this particular Top-Up can only be availed with a Package C order.

Question 16

What is a "Furniture Detail" Top-Up?

Accepted Answer

Get a Furniture Detail Top-Up if you have custom furniture/decor in their Rendered Images that needs furniture/decor detail and specification for fabrication. This will include the design specifications, digital material swatch (material reference), and the detailed fabrication drawing of 1 custom Furniture or Decor.

Please note that this particular Top-Up can only be availed with a Package B or C order.

Question 17

What is a "Power Light" Top-Up?

Accepted Answer

The Power Light Top-Up is the electrical provision guide of the designed room. Get this top-up if you need a guide on the location of your convenience outlets, ceiling & wall lights, and switches.  We highly recommend getting this Top-Up if you plan to relocate, condemn or add any convenience outlet, lighting and switches in the room.

Please note that this particular Top-Up can only be availed with a Package B or C order. This Top-Up does not cover Power & Load computations.

Question 18

What is a "Wall Elevation" Top-Up?

Accepted Answer

Get a Wall Elevation Top-Up if you want to see the straight-on view of the room’s wall surface and all the vertical projections like heights and material type* that are not shown in the furniture layout. This will include the heights of any built-in furniture fixed on the wall and mounting location of any wall décor (e.g framed artworks), and doors & windows (if applicable) of 1 Wall within the room only.
 
Please note that this particular Top-Up can only be availed with a Package B or C order. *
 
The material call-out included in this Top-Up is limited to type only (e.g Wallpaper Finish, Painted Finish, Tiled Finish, etc.). You need to avail the Finishes List Top-Up for the detailed material specification (e.g Code, Store Name, etc.). The Built-in detail included in this Top-Up is limited to general height dimensions. If you need a full built-in furniture detail, we recommend getting the Furniture Detail Top-Up.

Question 19

Why can't I use your images for marketing and business purposes?

Accepted Answer

Our packages and top-ups are specifically for personal use only. For now, we are focused on home design only.
 
All our products are watermarked with our logo and are copyrighted to us that's why you can't use them for marketing and business purposes. Commercial use is strictly discouraged.

Question 20

What if I really need images for marketing and business?

Accepted Answer

For real estate /property developer who wish to avail of our service for marketing and business purposes, kindly email us at hello@anaffordablespace.com to discuss further as different rates apply.

THE MOST CUSTOMER-FRIENDLY E-DESIGN SHOP IN THE WORLD!